Support

How can we help?

Email mike@readtheworld.today. One person reads it, so expect a reply within a couple of days rather than a couple of minutes.

If something is broken, the three things that help most are: what you pressed, what you expected, and what happened instead. A screenshot is worth all three.

The ones that come up most

I pressed a tile by mistake

Undo is right there in the confirmation that appears after a press. If you have moved on since, open the item and edit the entry — nothing is stuck.

I got a date wrong

Open the item and change the date on the entry. Kip keeps the correction and the original underneath it, so the record stays honest and nothing is lost.

This thing does not happen on a schedule

Add it with no cycle. Kip will simply remember when it last happened, which is often all you wanted. You can give it a rhythm later, or never.

Kip is not reminding me

Check that notifications are allowed for Kip in your phone's Settings. Kip schedules its reminders on the device, so they work with no signal — but if permission was declined, the system holds them back, and Kip will say so rather than pretend they went out.

I want my data out

Settings, then Export everything. It hands a file to your phone's share sheet, and where it goes next is up to you.

I want it all gone

Settings, then Delete everything. It asks you to type a confirmation, and it offers you an export first. It deletes from the device, which is the only place it was.

Do I need an account?

No. Kip is fully usable with no sign-in, and that is how it ships. Accounts are being built for backup beyond your own device and for shared Spaces, and they will stay optional.

Is there an Android version?

iPhone first, properly. Android comes after, and is not a date we are promising yet.

Security

If you think you have found a security problem, email the address above and put security in the subject line so it gets read first. Please do not post it publicly before we have had a chance to fix it.

Your data

Where your history lives, and the one request Kip makes of a server, are written out in full on the privacy page.